When I was growing up it didn’t matter what dispute we had, whether the dispute was with a shop or a business, people were just willing to put things right and that spilled over into our personal lives.
Attitudes were different back then. The phrase, ‘the customer is always right’ that was originally coined in 1909 by Harry Gordon Selfridge, the founder of Selfridge’s Department store in London, became part of our every day language.
Our behaviour changed. But even if things couldn’t be put right, people were kind and conciliatory, they wanted to help others. Life certainly felt better. We have to want to be helpful and conciliatory.
For those on the receiving end where we have to fight to be heard, it’s much more difficult. But now it’s a case of being wrong and having to prove we’re right. We must all must work towards the same goal.
We must learn to value each other and other people’s opinions, we must want to help and be better people. We must want to work together for the greater good. But instead we have learned to acquire things and acquiring things has changed how we deal with each other.
Through hardships, we’ve lost sight of the bigger picture, have become less patient and more resentful, but we need better attitudes. It’s the attitudes that sadly lets us down.