We can all be forgiven for the odd time we get annoyed, but can the same be said for someone who uses aggressive behaviour as a form of communication?
Any aggressive behaviour is worrying, particularly when it becomes destructive. Research has shown that aggressors usually have no regard for other people’s opinions or feelings. They usually first become aggressive when they’re agitated by someone or something, or feel rejected in some way.
A study published in the Behavioural Neuroscience in October 2004, shows there is a link between extreme stress and aggressive behaviour. Their study concludes that hormones, which respond to stress, may also play a role in someone with aggressive behaviour.
How we react to a person’s behaviour can either escalate the situation further, or will calm it down. Never try to reason with anyone who has become aggressive, because behaviour through provocation tends to escalate more. It’s always better to back off, or back down to give the other person space.
Avoid any form of confrontation and try to deflect the situation by remaining calm and in control of your thoughts. Use empathy to bring about a compromise and your understanding of them and the situation. Acknowledge their concerns and let them know you want to help in any way you can.
Finally, try not to overreact to the situation as that may trigger your own anger, sending out a negative message to the person who is being aggressive towards you. Try to keep your composure.