We need to understand the reasoning behind another person’s actions, to understand why they choose to behave in the way they do.
Although they’re not off the hook and it’s wrong when they choose not to concern themselves, it’s wrong they choose not to accept what they’ve done. No one should be on the receiving end of another person’s bad behaviour.
Whatever their reason, it’s not okay when they can make a difference and choose not to. We’re not infallible. We make mistakes, we are capable of being wrong.
Some things are not easily forgiven. For those of us on the receiving end of what has been ignored, it is important we understand, so that what has happened doesn’t consume our every waking thought.
It doesn’t get them off the hook or make what they’ve done right, but it does stop us from consuming their negativity, because that can make us ill.